FAQs

With OnShip Elite, you can have unlimited users and workstations per shipping site! Scale your operations without any worries as your business grows. No limits, just endless possibilities!

OnShip Elite supports all of your shipping sites without having to purchase additional licenses.

OnShip Elite has got you covered with major carriers like DHL, FedEx, UPS, and USPS, plus local regional carriers like Spee Dee Delivery and GLS. You'll have plenty of options for all your shipping needs!

Yes, OnShip Elite seamlessly integrates with various e-commerce platforms, allowing you to manage your shipping needs directly from your online store. If we are not yet connected to your selling platform, we will connect at no charge to you.

Absolutely! Many ERP and WMS systems can move order data using text files. OnShip Elite can import this data in real-time and send back shipping results via text files too. It's a secure and efficient way to keep your data safe. Note: This is an added cost solution.

As the shipper, you are responsible for entering the correct dimensions and weight into the OnShip Elite for calculating the correct shipping charge. As an alternative, you can order the OnShip Station which is a single piece of hardware that is an all-in-one parcel dimensioner, scale and label printer. This will provide you with accurate weights and dimensions and increase your processing speed.

OnShip Elite offers dynamic rate shopping across all the major carriers, helping you find the most cost-effective shipping options. Additionally, we provide deep discounts on LTL freight carriers and shipping insurance.

There is no daily minimum. Even if you only ship one package a day, we are excited to have you as a customer.

Awesome that you’ve got good UPS rates! With OnShip Elite, you can activate your carrier rates in our system, and we’ll compare them with our discounted rates from major carriers. Sometimes your rates win, sometimes ours do. When ours are better, you save money! Win-win!

A "Digital Wallet" at OnShip Elite is a secure, online financial account that allows you to store and manage funds specifically for shipping transactions. To access our discounted shipping rates, you need to add funds to your Digital Wallet. This is done by authorizing a specified dollar amount through an ACH bank transaction or by using a credit card.

By maintaining a balance in your Digital Wallet, you can seamlessly cover shipping costs, ensuring you always get the best possible rate. This approach streamlines your financial transactions with OnShip Elite, making it easier and more efficient to manage your shipping expenses.